Why are bureaucrats all the same? I meet public administration students every day. They are just like any other student -- maybe a bit more politically aware, maybe a bit more committed to public service -- but just like any other student. Some are even rather smart.
But something happens to them, either in the course of their studies or when they join the public service. Then, when some frustrated citizen complains about the height of his neighbour's garage, they come up with nuggets like
"The garage is slightly higher than it should be, only becuase of the way he built it."
Thanks. Brilliant. And you're only slightly dumber than you should be, but only because your brain is disfunctional.